Frequently Asked Questions
Everything you need to know about our jewelry and services.
What materials are used in your jewelry?
We specialize in high-quality 14k gold, gold-plated brass, and sterling silver. Many of our pieces also feature genuine gemstones, diamonds, and freshwater pearls.
How should I care for my jewelry?
To maintain the luster of your pieces, avoid contact with perfumes, lotions, and water. Store your jewelry in a dry place, preferably in the gorjana pouch provided with your purchase.
What is your return policy?
We offer easy returns and exchanges within 30 days of purchase for most items, provided they are in their original, unworn condition with packaging intact.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.
Can I get my jewelry engraved?
We offer professional engraving on select styles to help you create a personalized look. Please check the product description to see if an item is eligible for customization.
How do I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.